Testimonials

Great experience shopping for a new car here - Nafras and team were very professional, knowledgeable, friendly, and little pressure.

Positive experience. Nafras was very helpful

Nafras was very professional and genuinely listened to our needs. He was knowledgeable and well versed in the vehicle history. He did not make us feel pressured and worked with us to come a mutual agreement. Would highly recommend Nafras and this dealership.

Couldn’t have had a better experience with everyone on their team. Highly recommended this location, excellent customer service!

Nafras, was amazing. Very knowledgeable throughout the whole process, got us in a brand new Tiguan in a pinch after one of our other vehicles transmission went.

Buying my Tiguan was a smooth and straightforward process. Jeff Ford helped me through everything and made sure I had the information I needed along the way. I’m really happy with my car and appreciate how easy the purchase was overall.

I leased 2 cars with Jeff and he’s awesome as is the whole team. They were very flexible with me. He made the process seamless and I left with my car the same day. Highly recommend him and boston VW.

Malik was extremely helpful and professional through my first new car purchase. I would 100% work with him on another vehicle.

Malic was very good at navigating the process of buying a new car and all that goes with it! It was a great experience and highly recommend him and Boston VW for purchasing a vehicle.

I had a great experience purchasing a new vehicle at Boston VW, which went as smoothly as I could have hoped. I worked primarily with Jeff Ford, who was easygoing, straightforward, and communicative during the entire process. Jeff helped facilitate two separate test drives, during which he thoroughly walked through the vehicles and answered all of my questions. He was understanding as I took several weeks to conduct my diligence on other vehicles and dealerships, and followed up just enough to keep the lines of communication going without being pushy. When it came to comparing numbers and the final decision, he was very willing to work with me to produce the most competitive offer. I highly recommend working with Jeff for your next VW purchase.

We had a great time working with Naf at Boston Volkswagen. He was very patient while we asked to see every certified preowned car that we were interested in seeing, and ultimately we found the perfect one. He even made sure that a few small cosmetic issues would be fixed and detailed before we came back to pick it up. We will return if we need anything else.

Mike from the service department was great! Super communicative and helped me out quickly with getting my Jetta repaired.

I financed a used Tiguan recently and the team was great. Ramy was my salesperson and he helped me navigate the process very smoothly. The service department is great as well, they fixed it very quickly and were very responsive. I worked with Mike in service.

Naf and team were extremely helpful and easy to work with!

I just purchased a 2023 Taos Volkswagen from Jeff Ford and couldn’t be happier! He made the process smooth and provided straight forward, easy communication. He was able to get me a great deal and had me driving off the lot the same day!

We had a wonderful experience working with Jeff F to purchase a new 2026 Tiguan S. He was patient, understanding, and offered an extremely competitive price for the car. Smooth buying process — thank you Jeff and Boston VW!

Jeff helped me with my trade and purchase of a used car. He was professional, courteous, and fair. Highly recommend!

It was a pleasure working with Nafras! He was helpful and kind as I purchased my VW Taos. I highly recommend.

Great experience leasing a new vehicle at Boston Volkswagen. I’ve been assisted by Naftas who has been helpful, personable, and very professional

I recently bought a 2026 Atlas R-Line from Boston Volkswagen, and working with Nafras Nawas was a great experience. He was very friendly, easy to talk to, and clearly tried to get us a good deal without any pressure. I’d definitely recommend asking for Nafras if you’re shopping for a VW

Came in to browse and get an idea of the cars here and ended up working with Jeff. He was helpful and didn’t apply any pressure. Additionally, he was flexible with my schedule and patient with explaining things. Thanks for all the help!

Jeff was excellent in helping me trade in my car! Very grateful for the team at Boston VW

I had a great experience purchasing my new Taos with Rami. I haven’t bought a car since 2015. There were so many new features that I was totally unfamiliar with. Car buying can be stressful, but Rami was patient and made it feel easy. He was knowledgeable, friendly, and took the pressure off the whole ordeal. I’d definitely recommend coming to this Volkswagen location.

Smooth transaction did most of the paperwork remotely and didnt have to spend hours in the dealership.

Jeff was exceptional in assisting the purchase. He was proactive, communicative, and patient. Came across as a straight shooter. Very pleasure to work with. Highly recommend.

Great working with Jeff!

Nafras Nawas did an excellent job handling the lease agreement, answering all our questions, and finding a very nice car deal for us. Excellent job. 👌👍

Jeff was very helpful in facilitating getting my vehicle documented/registered in, and transported to, another state. Very happy with the car and the team at Boston VW!

Made leasing our car very easy

I worked with Rami to purchase a used car from Boston VW. The entire experience was smooth and easy. A quote was provided up front with no hidden costs and the car was exactly as described.

Jeff was really great to work with during my lease renewal process, and he helped to quickly secure more favorable terms for me!

Nafraz helped a lot in getting the VW that perfectly aligned with my interests. It was a great experience working with him — his customer service and support throughout the process were excellent. If anyone is looking to buy a car, I highly recommend him for your next purchase!

Have been looking for an all electric vehicle for a few weeks and decided on a VW id4 all wheel drive. After exploring with several dealers I contacted Nafras Nawas at Boston VW. He was outstanding and understood how I wanted to structure a deal. The dealership met and exceeded my expectations and I made the purchase. I must say this vehicle purchase a great experience!

We always have a great experience at Boston Volkswagen. Expecting our first child and needed to upgrade. Worked with Naf to purchase a new SUV and we couldn’t be happier. He made the process easy and was a pleasure to work with. We’ve also been bringing our older Jetta here for service faithfully. Highly recommend!

Nafras was great. Very communicative and patient with us. Will be back!

Very helpful! Great experience start to finish working with Nafras!

I worked with Malik and Steve. Both were professional; kind; knowledgeable; helpful; and I felt like they listened to my needs. I also feel like I got a fair price without any back and forth. They were also very respectful of my time and I was in and out in 1 hour. I would definitely purchase or lease from them again.

Naf was supportive and flexible all the way to the final moments. The team found ways to meet me where I needed to be.

Good experience, look for Naf. Direct conversation via text and flexible.

Highly recommend:Jeff and Steve were amazing and helped me with everything to buy the car I wanted to buy

I had a great experience purchasing my used EV, and a big part of that was working with Jeff Ford. The entire process was smooth, straightforward, and surprisingly quick. From start to finish, everything felt reasonable and well-handled. Jeff really stood out—he’s relaxed, attentive, and never pushy, which made a huge difference. He took the time to answer questions and made sure I felt comfortable at every step. The whole office has a welcoming, easygoing vibe, and everyone I interacted with was a pleasure. This was easily the least stressful car-buying experience I’ve ever had. I’d absolutely recommend working with Jeff if you’re in the market.

I got a 2021 Jetta! I love the car so much, it drives great. Jeff was a huge help throughout the whole process! It was my first time buying a car and he made the process so easy, which I am so thankful for!!!

I had a very good experience, making a deal with Jeff and Bill, it was very smooth, no pressure at all, everyone was very nice! Very happy with the car !

Rami did a great job. Professional, knowledgeable, no pressure.

Naf helped us find the right car and streamlined the process for us. Highly recommend you reach out to him! Thank you Naf 🙏

*DO NOT USE THIS SERVICE DEPARTMENT* CHECK THAT THE WORK YOU PAID FOR WAS ACTUALLY DONE* I have been using them for years and they have always had questionable actions but I didn’t have proof till recently and will NEVER go back. 1) A year ago I had a service done and a head light replaced. Everything was marked green and good to go. The headlight went out two weeks after. When I took it back they said the entire light needs replaced which I didn’t know how that wasn’t assessed during initial inspection and oil change if they’re looking at stuff because the light was out then. They wanted about $900 to replace the whole headlight. 2) Now let’s discuss this year, I took the car for an oil change and they came back with $8000 worth of work needing to be done. They said I had all these issues needing IMMEDIATE service and that my tires were dry rot. I don’t understand how my car went from being green and good to go last year to needing struts, control arms, tires, and brakes replaced. I declined the work to get a second opinion but still had my oil change done. After I paid I caught them charging me for an alignment that was never done. I had to call four times leaving my info and getting transferred to voicemails to get the charge reversed and the man never even apologized. He said it was my fault basically because I scheduled online and it was auto-selected. Like they do not check their work, they lie about what is done, and they don’t actually do their job and assess the vehicle. Do NOT get service done here. I’ve never dealt with such a shady service department. They will SCAM you.

I decided to give the service department a try. Before the appointment, I was told there were no available coupons, even though the dealership website was advertising service coupons. I paid about $600 total for a 60,000-mile service that consisted mainly of an oil change, filter replacements, and an inspection, and I was not given a clear itemized estimate beforehand. I should have asked more questions before approving the work, but based on the lack of pricing transparency and the conflicting information about coupons, I would not recommend this service department.

Don't use this dealership. Rescheduled a complete work afternoon to bring the car in for a recall which they refused to do once I arrived. They claimed that they had told me in advance that the gas tank had to be almost empty. They had not said that in advance and they did not apologize. They seemed to enjoy telling me it was my fault and not theirs. I will not go back to this dealership anymore.