“ This has been the easiest and convenient experience I've ever had buying a car. From my salesman Jeff Ford making me feel very comfortable. I would come back here again ”

“ I’ve been looking at vehicles for months now. Lots of back and forth is every dealership imaginable. I worked with Rami at VW boston - and it was the best experience I’ve have buying a new car which is already something I dread. Rami was very willing to help and work with us - very personable...View More ”

“ They were wonderful, great service would highly recommend. ”

“ I brought my Jetta for service at Boston Volkswagen in Boston. The experience was efficient, communication about repairs was clear, and the final price matched the estimate exactly. ”

“ We had the pleasure of working with Steve P. to purchase our Atlas 2025, and we can confidently say we’re customers for life. Steve was honest, straightforward, and incredibly thorough every step of the way. He took the time to answer all of our questions and made sure we felt completely...View More ”

“ We had a great experience working with Rami when purchasing our VW Atlas. He was incredibly patient, knowledgeable about the vehicle, and well-versed in the buying process. He took the time to answer our questions thoroughly, quickly sourced any additional information we needed, and was always...View More ”

“ I purchased a Tiguan from Boston Volkswagen after comparing SUVs around Watertown. My experience was smooth, communication with Malik stayed consistent, and the price negotiation felt fair and transparent throughout. ”

“ Great experience. Malik was phenomenal, totally on top of things, communicative and knowledgeable. Best salesperson I’ve worked with at this dealership and I’ve bought five VWs there since 1999. Totally recommend. ”

“ Jeff at Boston Volkswagen was great. The customer service was friendly and pressure free. ”

“ Jeff Ford is an awesome sales consultant! Just leased a VW Taos 2025 and was very happy with the service I received from start to finish. Jeff was excellent guiding me through the whole process of test driving different options and thinking through the pros and cons of each. He was thoughtful,...View More ”

“ I am very happy with my new Tiguan from VW Boston and the ease that Jeff made the entire purchase! ”

“ We had such a great experience with Malik! He was super knowledgeable and made us feel comfortable every step of the way. Would highly recommend working with him when purchasing your next car! ”

“ Got my new Tiguan from Boston Volkswagen last month. Sales guy knew the features inside out, no pressure tactics, got a fair trade-in on my old car. Finance office quick and transparent. Car runs great, love the tech package. Best VW buying experience I've had. ”

“ Picked up a certified pre-owned Golf GTI—communication was smooth, price was fair, and Jeff explained everything clearly. Truly felt looked after the whole way through. ”

“ Recently bought a new Atlas and Steve and the rest of the sales department made the transaction very easy. They were very professional and didn’t pressure me into a sale. Will be back for my next car in the future. ”

“ Jeff and Boston VW were awesome to work with They explained everything to me simply and there was no hidden pricing I loved my last car I bought from them and am even happier with my new car! If you need/want a new car -go to Boston VW - you will very happy you did! ”

“ Jeff was awesome! ”

“ It was a pleasure working with Jeff Ford at Boston VW. I highly recommend Jeff to anyone looking to lease a new car. ”

“ Purchased a Taos from Jeff. Had a great experience, would highly recommend him ”

“ I resently stop by to ask questions I’m going to buy a Jetta in the beginning of the next year I spoke to a salesmen by the name Jeff ford he help me relize what I need have when I come in to buy he gave me so much information that when I’m ready to make a purchase there’s no dout that I will...View More ”

“ Wonderful deal. We made a deal with Nafras. Very good guy and knowledgeable. Helped us get a good deal. I will recommend to anyone ”

“ I had very great experience with Boston Volkswagen. Friendly staff and great assistance, especially from Naf. We got the desired vehicle, everything went by quick and efficient. Looking forward to future business. ”

“ Wonderful experience navigating the purchase process. Thank you, Naf! ”

“ Thanks for the service ”

“ The purchasing process was very easy working with Naf. He took all my considerations into account to help me find the right car at the right price. Will definitely consider Boston VW for future purchases as well. ”

“ Naf Nawas set up my new car VW lease at Boston Volkswagen. He was polite and courteous and very efficient in handling the negotiation. I endorse him completely. Joanne ”

“ This was a very professional and well handled transaction. Highly recommend this team! Thank you Nafras & Mike! ”

“ Naf Nawas was a pleasure to work with. He helped my buy my dream car and he was great with communication. ”

“ Super easy to work with the people there. ”

“ I am so excited!!! Just purchased my first car ever. A 2021 Jetta. My salesperson was Jeff, can't say enough good things about him. I went to 4 dealerships before stopping at Boston VW. So glad I did. Jeff listened to me rathered than talked all the time like a few of the salespeople I've dealt...View More ”

“ I worked with Jeff at Boston Volkswagen, and the experience was night and day compared to my last car-buying experience. The last time I bought a car, I felt completely steamrolled and pushed into a situation I should never have been in. Because of that, I was extremely nervous walking into this...View More ”

“ Huge shout out to Jeff and the team at Boston VW. They helped me pull together a last-minute deal on a sweet EV. (Literally last minute, as they waited for me to drive down from Maine on September 30th to see this car and make the deal happen before the EV tax credits ended.) Jeff is exactly who...View More ”

“ Very helpful and informative! ”

“ We had a great experience purchasing our vehicle from VW Boston in Watertown. Guil was extremely helpful, never pressured us, and dealt with all of the details quickly and with excellent communication throughout the process. ”

“ Gil was very professional, no sales pressure, and extremely knowledgeable about the VW ID.4’s workings. The vehicle turned out to be right-sized for my wife, attractive inside and out, with all the creatures comforts and then some (ventilated seats with massage! and parallel self-parking) that...View More ”

“ We love Boston VW! It's the best dealership! Great customer service and great workspace for when you are waiting for service. ”

“ Great staff as always at Boson Volkswagen! ”

“ Scott was my salesman and it was absolutely seamless working with him, quick to make things happen and got me test driven and with finance incredibly quick, was honest from the get go and worked very hard with me to make me get into the exact car I wanted, even staying after hours for things. Thank...View More ”

“ Shove it up Volkswagen!! One of the worst and irresponsible dealership in town! VW is like a govt agency - no one bears responsibility for providing misinformation about reservation status - GSM blames it on VW corporate, good luck connecting with anyone in VW corporate because they don't entertain...View More ”

“ Gave them an easy deal over the phone for a 2019 Explorer, gave them credit card to buy the car, tried scamming $600 for Simoniz after the fact and would not remove on a used rusty car we overlooked all the flaws on. This is not a dealership from 2026 they are from 1996. Go literally anywhere else....View More ”

“ Really dismal. I think in 8 interactions over 6 years, all but one has been extremely negative. The weird thing is they usually admit they messed up. One guy even wanted to shake my hand he was so sorry. I wasn’t rude or anything and they’re perfectly nice but… it’s always something lol ”

“ I had my car heater repaired for the third time in three years. When I was going to pay, I was charged an additional 3% for using my credit card. I have filed a complaint with the Attorney General’s office in Massachusetts due to this being Illegal in the state. ”

“ I leased my car through Boston VW in Watertown and worked with Justin, who recommended going through a third-party company, CalAutomotive, to get a supposedly cheaper deal. It sounded fine at the time, but the experience has been terrible. When I returned the car for trade-in: • CalAutomotive...View More ”

“ DO NOT WORK WITH MAILK!!! He is very unprofessional and does not tell the truth. He lied and slipped in a $600 Simoniz, he put in the paper work that I signed off on it and never did!!! He also lied about what was in my warranty, he lied and said he put my deposit toward my car payment, and when I...View More ”

“ I may have to go to small claims court. I worked with a salesperson to put a $1000 deposit on an ID Buzz coming in soon. He told me it was fully refundable and was even fine holding the car without it but we wanted to be sure to get it. However, the car came and I told them my plans had changed. It...View More ”

“ Go to the VW dealer in Medford instead!! I will say the receptionist I spoke to here was very nice but then when she transferred me to the auto shop the woman I spoke to had a bit of an attitude and wasn’t very helpful. I had an engine light on but also wanted to get something else inspected and...View More ”